What is Business Transformation?


Although John Lennon wasn’t much of a businessman, I think that he nailed the concept of transformation with his famous quote:

“Life is what happens while you are busy making other plans.”

A Capacity for Change

Lennon was more of a life strategist than a business strategist. He realized that you can’t control life, but you can learn to be in charge of your response to whatever life throws at you. Learning to be in charge of your response to whatever business life throws at you is a bandwidth issue, a capacity issue.

If you have learned how to successfully navigate the ups and downs that life throws at you, the stuff that you weren’t anticipating but you were able to handle when the going got wild – then it could be said that you have a big bandwidth, a big capacity for change.

Watch for the Curve Ball

If the conditions within your business promoted capacity building while at the same time providing a solid work environment that provided the right structure, processes and resources to get the job done, regardless of the external craziness – you should be able to transform the business in response to whatever life threw at it.

Conditions and Capacity

The right conditions and capacity provide people with the right resources and processes to be able to transform the business on-the-fly, to accommodate, adapt, innovate, create and deliver, regardless of whatever transformational change was thrown at it.

Transformational change is the name that has been given to the type of change that is triggered by events beyond our control. Business transformation, therefore, is the notion that business can transform itself to remain relevant and on-strategy, regardless of what the world throws at it.

The concept of responsiveness, adaptability, innovation, creativity and “being” in-flow are central to business transformation. While these concepts have been central to a life in the arts, as Mr. Lennon reminded us; they have only recently been included as central to business life.

People Change

Thanks to the global changes that the 2008 big recession ushered in, business academics, economists and world leaders are having to step back from their scientific approach to business and consider that maybe, art and science, in combination with one another, hold the secrets to future business success and therefore life success.

From this new transformed vantage point it becomes much easier to conclude that business, as a distinct entity, doesn’t change – people change. Businesses don’t transform, the people inside those business transform the business.

People Define Business

Business transformation, therefore, is an inside/out process starting and ending with the people that define the business. Transformation takes place one person at a time, starting with self, the team and your customers.

A lot of people are talking about business transformation, but not very many are walking the talk. Business transformation is not easy, in fact, it’s the equivalent of herding cats.

You may say that I’m a dreamer, but I’m not the only one.




Author :

As co-founder of Jump-Point, Tim brings his 30 years of experience to entrepreneurial and corporate clients in a variety of industries. As a CA, CMA, musician and corporate strategist, Tim Glover fine-tunes and simplifies the challenges of profit and growth. He specializes in identifying an organization’s core strengths and mapping them to the best opportunities in today’s marketplace. Through his work as CFO and general manager of 3 Fortune 500 companies, Tim learned to translate the fundamentals of business into bite-sized, practical chunks. His careers in advertising, music and art taught Tim how to apply innovation, adaptability and creativity to business, resulting in a powerful fusion that drives sustained, above-average financial results.

6 thoughts on “What is Business Transformation?

  1. This is some great stuff Tim!

    I couldn’t agree more that people drive business. I have helped many business owners define their sales and marketing strategy, and it always starts with people.

    People do business with people and brands they trust, so you need to be willing to put in the time and effort to build those authentic relationships. I find the same goes for business transformation.

    P.S- Congrats on the first post :)



    • This is why I like working with you so much!!! I love the way you think. Thanks for the support in getting me launched. Exciting times ahead.

  2. Awesome post Tim!

    Business transformation does start with people. And let me tell you, transformational change is not at all easy! It takes determination, grit, blood, sweat and tears. It’s never pretty.

    People are a business’s greatest asset and you’re right, business transformation does start with people, one at a time. Thanks for the information and congrats on your first post!

  3. Thanks Geoff! Very excited to be blogging and joining the conversation. And trust me, transformational change gets easier. You might even get to love the ride!

  4. Pingback: Business Transformation and Curve Balls - Clarity for the Boss

  5. Pingback: Business Transformation, The Revolution Is Finally Underway - JumpPoint

Leave a Reply

Your email address will not be published. Required fields are marked *


You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>